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Before contacting us, check out our FAQ page where we answer the most common questions about our PDF tools.

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Response Time

Bug Reports

Usually within 24 hours

General Questions

Within 2-3 business days

Feature Requests

Within 1 week

Common Issues & Solutions

Solutions:
  • Close other browser tabs to free up memory
  • Try processing smaller files or fewer files at once
  • Use a computer with more RAM for very large files
  • Clear your browser cache and try again

Check these:
  • File is in PDF format (.pdf extension)
  • File size is under 100MB
  • PDF is not corrupted (try opening in a PDF viewer)
  • JavaScript is enabled in your browser

Try these steps:
  • Check if your browser is blocking pop-ups
  • Try right-clicking the download button and selecting "Save link as"
  • Clear your browser's download history
  • Try using a different browser

We're Here to Help

Our goal is to provide the best free PDF tools available. Your feedback helps us improve and add new features. Thank you for using MergeAllPDF!